Delete your account
You can delete your Fio account and all your data at any time.
From the app (recommended)
- 1Open Fio and sign in.
- 2Go to Profile → Settings.
- 3Tap "Delete account".
- 4Confirm. The account closes right away.
By email
Write to hola@fio.app from the address you signed up with, subject "Delete account". We'll ask you to confirm and process it within 30 days.
What gets deleted
- Your profile, email and sign-in data.
- Your logged meals and the photos you uploaded.
- Your routines, sessions and training history.
- Your measurements, goals and water logs.
What we keep and why
- Aggregated, anonymized records that no longer identify you.
- Data the law requires us to keep (for example, payment receipts), for the legal retention period.